“Do you work at the airport too?” Overcoming poor stakeholder collaboration and the benefits a team-based approach brings

15:30 - 16:00

Communication silos, frustration and inefficiency are the order of the day at airports where key stakeholders operate like strangers. So, how do we start to bring the stakeholder groups working within the environment into a more collaborative relationship? This session will look at the hallmarks of airports which have built greater collaboration and the performance benefits that result.

Rishi Thakurdin, Director Safety, Technical and Legal Affairs, ACI Africa