African aviation trailblazers - the RwandAir story

11:00 - 11:30

RwandAir has experienced impressive growth since its inception in 2002 to command 22 routes across Africa, Europe, the Middle East and Asia. Success has been founded on the principle of safe, secure and reliable air services with a clear focus on benchmarking against the world’s best. So, how does RwandAir involve ground handlers in its quest for excellence and what can Africa’s wider aviation industry learn from its lightning growth?

Silver Munyaneza, Deputy CEO in charge of Operations (COO), Rwandair