African aviation trailblazers: Winning new airline business with a world-class safety culture – the Swissport Maroc story

12:30 - 13:00

A strong emphasis on employee involvement in safety activity has seen Swissport Maroc decrease injuries by 50%, earn airline buy-in and notch up one of the top OTP scores in the Swissport network. This session will explore the performance enhancing power of a series of safety days held at Moroccan stations, which involved not just handling teams but airlines, CAA, the airport and contractors. The all-encompassing training included leadership, stress management, GSE accident prevention and cross collaboration with airlines like easyJet.

Christophe De Figueiredo, Chief Executive Officer Morocco, Swissport

Hind Medkouri, Director Health and Safety, Quality & Environment, Swissport