5th African GHI Stakeholders' Conference Programme

To download the programme as a pdf click here

16 September 2019

17:00 -

GHI invites you to start the conference in style by enjoying an aperitif and the chance to meet with arriving delegates in the beautiful courtyard area of the Safari Park hotel.

17 September 2019

07:30 -

With plans for a single African sky stalling and the continent flattering to deceive against buoyant growth forecasts, GHI will task key aviation leaders with going back to the drawing board on a pan-African aviation growth blueprint. The session will explore why good intentions for African aviation keep going astray, reimagine airline:GSP relationships and look at the role of leadership and culture change in enabling a brighter future. This interactive session will task delegates with coming up with some key enablers for change and deliver the recommendations to the African Union, the organisation behind the Single African Air Transport Market Agreement.

This session will explore ICAO’s ‘No Country Left Behind’ initiative and its role in ensuring co-ordinated pan-African aviation growth. The talk will examine how ICAO Standards and Recommended Practices (SARPs) are being implemented across the continent and the mechanism for ensuring that SARP compliant countries are sharing their best practice with those nations who still have much to do to achieve safety and security standards.

From Senegal and Ghana in the West to Rwanda and Malawi in the East: the session will identify the growth hotspots across Africa and examine the market conditions in these key regions. What’s the future for key powerhouses like Ethiopia, Kenya and South Africa and how is the geopolitical situation likely to affect aviation prospects?

A strong emphasis on employee involvement in safety activity has seen Swissport Maroc decrease injuries by 50%, earn airline buy-in and notch up one of the top OTP scores in the Swissport network. This session will explore the performance enhancing power of a series of safety days held at Moroccan stations, which involved not just handling teams but airlines, CAA, the airport and contractors. The all-encompassing training included leadership, stress management, GSE accident prevention and cross collaboration with airlines like easyJet.

ow National Aviation Services (NAS) nurtures local talent to lead its ever-expanding African network. This session will explore the recruitment and training process that ensures NAS cultivates leaders who’ll drive performance, safety and passion from frontline station teams. The speaker will explore the balance between technical prowess and man management skills in the make-up of a station leader.

From fine coffee beans grown in Kenya’s high plateaus to exotic saffron from Talouine, Africa is a continent ripe for shipping world-renowned products through air transport. But, tit-for-tat taxation is putting the handbrake on Africa’s cargo opportunity, with figures showing it’s cheaper to deliver flowers to West Africa through Europe than direct form Kenya. Why does Africa have the least inter-continental trade of any continent and how could the entire community profit from a more coherent cargo air policy?

The IATA Safety Audit for Ground Operations (ISAGO) offers an international recognised safety quality seal for African stations. So, what is the uptake here among African operators, what does ISAGO compliance involve in terms of activity and cost and will it really pay off in terms of winning new airline customers?

QCPI is measure of the financial effectiveness and efficiency of your business. This session will explain how the methodology can be applied within aviation and was used on an airline in Kenya to demonstrate huge savings with corresponding boosts in quality output. Other case study examples will show how GSPs uncovered a 66% loss of revenue through supply chain and related process malfunctions and generated savings of above $10m.

19:30 -

Join us at the Nyama Choma Ranch for a delicious traditional buffet dinner served in the local style. After dinner we will be entertained by the Safari Cats Dancers and Acrobats, a colourful fusion of African cultural and classic dance featuring some spectacular acrobatics and drumming.

18 September 2019

Amid ongoing complaints of contract margin squeeze and cost is king procurement policies, GHI invites a cross section of Africa’s biggest airline operators to talk candidly about their business pressures in a notoriously hostile market. Is there an opportunity for handlers to help offset some of these overheads through more collaborative partnerships? How might a new generation of SLAs take shape? And, how do we – the ground handling community – make a compelling case to carriers on total cost of service rather than doing it for US$100 less than our nearest rival?

How does Kenya’s flagship carrier instil OTP, safety and quality with its ground service partners in Africa? The session will explore the role of ISAGO in driving excellence and how the business’ values of integrity, trust and respect are upheld amid the pressure of achieving OTP.

Government subsidised national carriers, tit-for-tat taxation and lack of reciprocity on visas – how do we change the prevailing culture in Africa from all about ‘me’ to more about ‘we’? This session will detail the benefits of interdependence between African markets, highlight some pioneering examples and identify the processes that will bring about a shift in mindset.

This session will invite delegates to form mixed working groups and identify the common flashpoints between airport stakeholders at African airports. This will range from better communication between flight deck and ramp crew during turnaround to involving all parties in airport infrastructure redevelopment. Groups will be challenged with going back to the drawing board and identifying a smarter way of working.

An airport operator’s perspective on market challenges in Africa and the latent opportunities to work more collaboratively with ground service providers to improve on-time departures, passenger experiences and ground equipment utilisation. The session will also explore the latest developments in airport infrastructure in Africa and the importance of involving stakeholders in premises improvements at the planning stage.

From anonymous reporting of near miss incidents to the growth of professional safety accreditation schemes in Africa: this session will invite Dawit Lemma a ground handling business leader based in Ethiopia to outline 10 key steps to enhancing safety culture on the apron.

Last year’s conference heard horror stories of stations waiting months for replacement parts on broken down high loaders and tugs. So, what is the situation with GSE service, maintenance and sales in Africa? What are the unique demands for equipment on the African nation? Why are there such lengthy supply times on parts and what can stakeholders do to build a better future for all?
Other panellists to be announced.